How to connect my domain to BrandSuite

Step 1: Initiate the connection in BrandSuite 

1. Log in to your BrandSuite account and go to Settings > Domains.
2. Click Add Domain or Connect a Domain.
3. Enter the root domain name (e.g., yourdomain.com) and click Continue or Add. 

Step 2: Configure DNS records with your domain provider 

1. BrandSuite will attempt to automatically identify your provider, or it will provide you with the specific BrandSuite records you need to add.
2. Log in to your domain provider’s account (where you purchased the domain).
3. Find your DNS management or DNS settings.
4. Add the records exactly as shown by BrandSuite. This may include:
   • An A Record with the Host/Name set to @ (or your root domain) and the provided IP address.
   • A CNAME Record with the Host/Name set to www and the provided value.
5. Save the changes in your domain provider’s dashboard. 

Step 3: Verify the connection in GHL 

1. Return to the BrandSuite Domains page. The system will begin verifying the DNS records.
2. Be patient; DNS changes can take up to 48 hours to fully propagate across the internet.
3. You will see a success message, such as a “Yay!” message, when the connection is complete.
4. If it doesn’t connect immediately, try again in a few minutes or hours. 

Good luck, if you still have issues, jump on a help chat and we will sort it for you.