Social proof is magic. And when it comes straight from your happy customers? Even better. Instead of letting those lovely 5-star reviews sit quietly on your Google Business Profile, why not let them shine on your socials, on autopilot?
Here’s how to turn your glowing Google reviews into scroll-stopping posts in just a few steps.
1. Connect Your Socials and Reviews
Before we get carried away with the fun stuff, let’s do a little housekeeping.
- Head to Settings > Integrations and connect your social media accounts, Facebook, Instagram, LinkedIn, X (if you’re game).
- Next, go to Reputation Management settings and connect your review sources, like your Google Business Profile or Facebook Page.
Ticked that off? Beautiful. Let’s keep going.
2. Set Up the Review Post Automation
This is where the magic happens.
- Go to Marketing > Social Planner
- Click New Post, then choose Post Reviews from the dropdown
- Pick your review source (Google or Facebook)
- Choose your star range (We love a 5-star moment, but 4-star works too!)
- Select which social platforms you want these reviews to post to
- Decide how often you want them going out, daily, weekly, monthly, and how many per day or week
You’re in full control.
3. Make It On-Brand and Beautiful
Now for the fun part, styling your posts.
- Upload some gorgeous square background images (JPEG or PNG, under 5MB)
- Or use the supplied backgrounds.
- Rotate them for variety, or stick to your fave
- Write a sweet caption like ” This is what they are saying!” or “Thank you for your kind words!”
- Choose how your customer’s name shows up (First name, initials, or the whole shebang)
- Match your brand colours and fonts so it looks polished and on point
This part is where your brand personality can really shine through, so don’t hold back.
4. Preview and Go Live
- Take a peek at the preview, it shows exactly how your post will look with all your chosen settings
- Love it? Click Create Post
And that’s it. Your reviews will now post automatically, just the way you like them. Set and forget, while your brand keeps showing up with the social proof to back it.
If you’re using BrandSuite, this setup is a breeze. You’re not only saving time—you’re giving your audience real reasons to trust and buy from you.
Need help getting started? I’m just a message away.
